• Shared Team Inbox
  • Broadcast Module
  • Chatbot Builder
  • Catalog
  • Click To WhatsApp Ads
  • Analytics

Unlock the Power Of Shared Team Inbox:
Elevate Collaborative Communication

Maximize the potential of our Shared Team Inbox and experience unparalleled advantages in collaborative communication:

Seamless Multi-Agent Engagement

  • Real-time Collaboration: Enable multiple agents to engage simultaneously, fostering united and real-time collaboration in addressing inquiries.
  • Holistic Customer View: Gain insights from collective interactions, providing a comprehensive view of customer history and preferences for more personalized engagements.

Easy-to-Use Chat Management

  • User-Friendly Interface: Navigate through conversations effortlessly with an easy-to-use interface for efficient chat management.
  • Prioritized Responses: Ensure critical messages are promptly addressed, optimizing response times and enhancing the overall customer experience.

Tailored Chat Allocation

  • Expertise-Based Assignments: Allocate chats based on expertise, ensuring inquiries are directed to the right individuals for personalized and effective responses.
  • Proactive Customer Engagement: Empower your team to initiate new conversations seamlessly, promoting proactive engagement with customers and prospects.

Broadcast Module:
Transformative Messaging at Your Fingertips

Maximize the impact of your communication strategy with our Broadcast Module, offering unparalleled advantages:

Precision Targeting for Engaging Campaigns

  • Advanced Segmentation: Tailor your broadcasts with precision by leveraging our advanced segmentation features. Reach specific audience segments, ensuring your messages resonate with the right recipients.
  • Personalization Mastery: Craft personalized messages that connect deeply with your audience. The Broadcast Module empowers you to customize content for different segments, enhancing engagement.

Strategic Scheduling for Optimal Impact

  • Broadcast Scheduler:* Plan your campaigns strategically with our Broadcast Scheduler. Schedule messages at optimal times to ensure maximum impact, even when your team is offline.
  • Global Reach, Local Timing: Seamlessly reach global audiences by considering time zones. The Broadcast Module takes time zones into account, allowing you to schedule messages at times most convenient for your recipients.

Insightful Analytics for Informed Decision-Making

  • Real-time Performance Insights: Gain real-time insights into your broadcast performance with comprehensive analytics. Track delivery rates, engagement metrics, and audience responses, empowering you to make informed decisions.
  • Iterative Improvement: Leverage feedback from analytics to refine your messaging strategy. The Broadcast Module’s reporting functionality allows you to iterate and optimize future campaigns for better results.

Engage with Impactful Media and Dialogue

  • Rich Media Support: Elevate your messages with rich media content. The Broadcast Module supports images, videos, and documents, allowing you to create visually compelling and engaging campaigns.
  • Two-Way Communication: Foster interaction with two-way communication. Encourage replies, gather feedback, and create a dialogue with your audience to strengthen relationships.

No-Code Chatbot Builder:
Effortless Conversations, Maximum Impact

Unlock the potential of seamless conversations with our No-Code Chatbot Builder, offering these key advantages:

Effortless Setup and Configuration

  • No Coding Required: Build sophisticated chatbots without coding expertise. Our intuitive interface ensures easy setup and configuration, empowering you to launch engaging interactions effortlessly.
  • Quick Deployment: Rapidly deploy chatbots with minimal effort. The No-Code Chatbot Builder streamlines the setup process for a swift and efficient launch.

Versatile Workflows for Varied Use Cases

  • FAQ Management: Seamlessly manage frequently asked questions with a chatbot that understands and responds, reducing the workload on your support team.
  • Complex Workflow Handling: Navigate intricate workflows effortlessly. Our No-Code Chatbot Builder is versatile enough to handle complex scenarios, ensuring a seamless user experience.

Personalized Customer Interactions, Ideal for Scaling

  • Tailored Responses: Provide personalized responses without coding. Tailor chatbot interactions to match your brand’s tone, creating a unique and engaging experience.
  • Scalability: Effortlessly manage large chat volumes with scalable chatbots. Automate responses to common queries, reducing response times and enhancing user satisfaction.

WhatsApp Catalog Feature:
Elevate Your Product Showcase

Effortlessly showcase your products on WhatsApp with our Catalog feature, enhancing your business presence and customer engagement.

Connect with a Wider Audience

  • Connect with a Wider Audience: Leverage the Catalog to connect with a broader audience on WhatsApp, creating a seamless shopping experience.
  • Exclusive Deals and QR Codes: Showcase exclusive deals and generate QR codes for seamless promotions.

Real-time Updates and Trust Building

  • Current and Relevant Information: Build trust by providing current and relevant product information, ensuring accuracy.
  • Special Deals and Dynamic Catalog: Highlight real-time special deals and dynamically manage your catalog for customer trust.

Effortless and Interactive Shopping

  • Chat Commerce: Enable customers to browse, place orders, and pay seamlessly on WhatsApp for an efficient shopping experience.
  • Quick Information Access: Allow customers to ask about products and get detailed information directly from you.

Click to WhatsApp Ads:
Streamlining Customer Engagement

Unlock the potential of seamless connectivity with Click to WhatsApp Ads on Facebook and Instagram, optimizing interactions and boosting your ROI effortlessly.

Streamlined Connectivity for High ROI

  • One-Tap Access to WhatsApp: Drive customer engagement with a simple tap, seamlessly directing users to your WhatsApp communication line..
  • ROI Skyrocket: Witness your return on investment soar as Click to WhatsApp Ads efficiently bring traffic to your WhatsApp profile.

Expanded Exposure and Wider Audience Reach

  • Drive Traffic Directly: Run Click to WhatsApp Ads on Facebook and Instagram, expanding the visibility of your WhatsApp profile.
  • Wider Audience Reach: Display captivating Click to WhatsApp Ads to reach diverse audiences and drive traffic directly to your WhatsApp communication line.

Effortless and Interactive Shopping

  • Optimized Customer Interaction: Enhance the customer experience by responding promptly when users message your business from Click to WhatsApp Ads.
  • Enticing Promotions: Include special promotions in your Click to WhatsApp Ads, enticing users to engage and fostering a seamless interaction.

Analytics Module:
Elevating Performance Insights

Explore the full potential of our Analytics Module. Uncover insights, fine-tune your communication strategy, and elevate your performance to new heights.

Comprehensive Performance Metrics

  • Message Volume Analysis: Gain insights into the volume of messages, allowing you to understand communication patterns and trends.
  • Response and Resolution Rates: Track response and resolution rates for a comprehensive overview of your communication effectiveness.

Agent Performance Monitoring

  • Individual Agent Metrics: Monitor individual agent performance, including response times and resolution rates, to recognize top performers and identify improvement areas.
  • Engagement Level Tracking: Track agent engagement levels to ensure your team operates at peak efficiency and delivers exceptional customer interactions.

Real-time and Historical Reporting

  • Dynamic Real-time Insights: Access real-time reporting for a live view of ongoing activities, enabling quick decision-making based on current data.
  • Historical Data Analysis: Analyze historical data to identify trends, make informed decisions, and optimize communication strategies for long-term success.
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