Solutions

Support Teams

Revolutionise Your Business’ Customer Support with WhatsApp Business API

Empower your support team to provide faster, more responsive customer service with The Messenger Network’s WhatsApp Business API Platform. Enhance your reputation for excellent customer support by addressing queries promptly and effectively.

Provide instant access to support, enabling your team to handle customer issues 24/7 while gathering the necessary information to resolve problems quickly. Automate responses to common queries with no-code chatbots, escalating complex issues to your team when needed.

Improve your support quality by collecting timely customer feedback after every interaction, driving continuous improvement. Keep customers informed with timely updates on their queries, appointments, or orders, ensuring they feel cared for and in the loop.

Seamlessly integrate WhatsApp with your CRM, helpdesk, or Google Sheets to maintain context in every conversation, preventing any loss of important information. As your business grows, scale your support efficiently without needing to expand your team, thanks to automation.

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Answer support queries faster with WhatsApp API

Be more responsive and enhance your reputation for great customer support

Instant Access

Deal with customer queries that require instant responses and collect all the right information to solve customer problems 24×7 through WhatsApp.

Quality Management

Drive the quality management process that helps improve your support function by collecting timely feedback from customers after every interaction.

Integrate Support

Integrate our platform with your CRM and Helpdesk, or Google Sheets, to ensure that you don’t lose the context of conversations.

Chatbot Support

Automate support using our no-code drag and drop chatbot builder to create simple flows that answer common queries and escalate to your support team when needed.